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Software Development & Support

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Custom Business Applications

ISD's Application Development Division (AD) develop custom business applications that are designed and engineered to fit each customer's unique business process and budget. Prior to the delivery of an application or system, ISD-AD reviews procedures and performs acceptance testing with county departments to ensure the functional fit of the application within the requirements identified by the department.

When cost-effective for departments, ISD-AD suggests using commercial off-the-shelf packages to develop their business applications. In many cases, this approach reduces the application's time to market, lifecycle cost and risk.

For departments that already have a large investment in a custom-developed system or who must integrate Web solutions with legacy applications, ISD-AD also offers custom development services. The custom applications are based on standard development platforms, technologies, and languages. There are benefits in building software to improve existing business processes rather than changing proven procedures to work within the constraints of an off-the-shelf product.

The need for custom application development is based upon meeting unique government and business specific requirements. ISD-AD uses a standard methodology to clearly define and understand the County's challenges and develop solutions that fulfill the business requirements. By capturing the value of a department's unique processes, the solutions provided accommodate the organization and often leverage it to a distinct advantage that can be seen in productivity.

Whether the need is for an enterprise-wide, departmental, or smaller application, ISD-AD will provide a completely customized application development solution along with on-going support.

Integration

ISD's Application Development Division (AD) offers Application Integration or Enterprise Application Integration (EAI) development services to county departments. The ability to synchronize disparate systems without rebuilding or redesigning an entire backbone infrastructure provides tremendous value. In some instances, new programs or links are created to interface the systems. Sometimes the life of the existing applications may be extended due to in-depth research and a unique design. During this process, new and more efficient ways of doing business may be discovered.

ISD-AD has successfully completed many integration projects merging existing systems and new systems, using vendor packages, 3rd-party-custom developments, and ISD applications, to provide thorough and robust reporting mechanisms. Multiple internal county systems have an ongoing data interchange with external systems.

Website Development

ISD provides full-service website development and website hosting for all county departments. From simple web pages to complete web applications with databases, ISD's Application Development Division designs, constructs, and delivers websites that meets the County's needs.

ISD offers full-service web design, graphics, content updating, hosting, and maintenance. Many county departments are now conducting eBusiness (electronic business) through their websites.