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ADA Complaint and Grievance Procedure


The County of San Bernardino strives to ensure that its programs and facilities are accessible to and useable by individuals with disabilities. Members of the public who would like to discuss a concern about the accessibility of a County program or facility are encouraged to contact the County’s Public Access ADA Coordinator.

County of San Bernardino Department of Risk Management
Eileen Egland, Public Access ADA Coordinator
222 West Hospitality Lane, 3rd floor, San Bernardino, CA 92415
909-386-8682 (voice) or California Relay Service 7-1-1 (for TTY users)
Email: eegland@rm.sbcounty.gov


Disability Complaints

The Americans with Disabilities Act (ADA) provides comprehensive civil rights protections to individuals with disabilities. Title II subtitle A of the ADA prohibits discrimination on the basis of disability in the services, programs and activities provided to the public by State and local governments.

Complaints alleging discrimination on the basis of disability by a County department may be filed with the Public Access ADA Coordinator pursuant to the County of San Bernardino ADA Grievance Procedure.

Accessibility of County Hiring and Employment Practices

Different procedures apply to employment-related accessibility issues. For information about these procedures, contact the County of San Bernardino Equal Employment Opportunity Office at 909-387-5584 or visit the EEO website at http://www.sbcounty.gov/hr/EqualEO_Complaint.aspx. TTY users may contact the EEO Office through the California Relay Service by dialing 7-1-1.


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