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1425 South "D" Street
San Bernardino, CA 92408
(909) 388-5823
(909) 388-5825  FAX

(909) 388-5819
7:30 am to 4:00 pm*

Help Desk Support
ePCR-Credentialing-Patient Registry

Hospital HUB Help Desk

Daniel Muñoz 

Interim EMS Administrator

Reza Vaezazizi, MD

Medical Director

Governing Board
Col. Paul Cook (Ret.) Vice Chairman
Jesse Armendarez
Dawn Rowe, Chair
Curt Hagman
Joe Baca, Jr.

Business Operating Hours:
Monday-Friday 7:30 am to 5:00 pm


*Excluding Holidays:

May 29, June 19, Jul 4,

Sept 4, Oct 9, Nov 23, 24,

Dec 25 & 26, 2023

Mission Statement

To ensure an effective system of quality patient care and coordinated emergency medical response by planning, implementing and evaluation an effective emergency medical services (EMS) system including fire departments, public ambulances, prehospital providers, hospitals, and specialty hospitals, such as trauma, stroke and cardiac care hospitals.

EMS Data System


Currently, 48 providers are utilizing the ImageTrend software.  The total electronic patient care records (ePCRs) in the ICEMA data system is 2,510,156.


Providers currently on ImageTrend ePCR (NEMSIS V3):


  • American Medical Response - Rancho Cucamonga
  • American Medical Response - Redlands
  • American Medical Response - Victorville
  • Apple Valley Fire Protection District
  • Arrowbear Fire Department
  • Baker Ambulance (Needles)
  • Barstow Fire Protection District
  • Big Bear Fire Department
  • Big Pine Volunteer Fire District (Inyo County)
  • Cal Fire - San Bernardino
  • California Highway Patrol - Air Operations
  • Chalfant Fire Protection District (Mono County)
  • Chino Valley Fire
  • Colton Fire Department
  • Daggett Fire Department
  • Desert Ambulance
  • Fort Irwin (U.S. Army) Fire Department
  • Independence Volunteer Fire Department (Inyo County)
  • Loma Linda Fire Department
  • Lone Pine Fire Department (Inyo County)
  • Mammoth Lakes Fire Protection District (Mono County)

  • Marine Corps Combat Center Fire Department (29 Palms)

  • Marine Corps Logistics Base Fire (Barstow)

  • Marine Corps Mountain Warfare Fire (Mono County)

  • Mercy Air

  • Mono County Paramedics (Mono County)

  • Montclair Fire Department
  • Morongo Basin Ambulance
  • Morongo Valley Fire Department
  • Newberry Springs Fire Department
  • Olancha-Cartago Fire Department (Inyo County)
  • Ontario Fire Department
  • Rancho Cucamonga Fire Department
  • REACH Air
  • Redlands Fire Department 
  • Rialto Fire Department
  • Running Springs Fire Department
  • San Bernardino County Fire Department
  • San Bernardino County Sheriff’s Department - Aviation Division
  • San Manuel Fire Department
  • Searles Valley Minerals
  • Sierra LifeFlight - Bishop (Inyo County)
  • Southern Inyo Fire Department (Inyo County)
  • Symons Ambulance - Bishop (Inyo County)
  • Symons Ambulance - San Bernardino
  • Victorville Fire Department

  • White Mountain Fire Protection District (Mono County)

  • Yermo Fire Department


ICEMA announced the dates of the NEMSIS V3 roll out to begin on February 6, 2017, with a completion date of February 28, 2017.  On March 1, 2017, ICEMA providers went live reporting NEMSIS V3.4.0.  ICEMA continues to hold meetings with providers.


The purchase of ImageTrend Software was approved by the ICEMA Governing Board in November, 2011.

Patient Registry - ICEMA continues to receive data from its STEMI, Stroke and Trauma registries.


Total ePCRs as of  January 11, 2022, is 19,098,862.

The information on this page provided by the Staff  Report to the EMCC - EMS Data Collection - IMAGETREND ePCR SOFTWARE-IMPLEMENTATION (NEMSIS V3) by Mark Roberts, EMS Technical Consultant, March 17, 2022.

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