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Cigna Dental Care DHMO & Cigna Dental DPPO

Cigna Dental Health of California has been providing dental benefits since 1984. Cigna is one of the largest health service companies in the US market and operates internationally in 29 countries. Cigna is dedicated to helping their members improve their health and overall wellbeing through a broad range of integrated health care plans and well-being programs.

The plans that will be offered by Cigna Dental are:

Cigna Dental Care DHMO Plan

Cigna Dental DPPO Plan


FOR IMPORTANT DHMO PROVIDER NETWORK UPDATES AS OF AUGUST 1, 2012 CLICK [HERE]


1. Where can I find a listing of Cigna Dental Providers?

A search of Cigna Dental DHMO or DPPO providers can be conducted on Cigna Dentals website at www.cigna.com (click [here] for instructions) or to view the DHMO Provider Directory click [here]. (Please note, the change to Cigna Dental does not affect your patient status with your current provider; you are not considered a new patient.)

2. What if my provider is not an in-network provider?

If you were unable to locate your provider on either the Cigna or County websites, you may submit a provider request form click [here] or contact Cigna customer service at (800) 238-5834 to request that your provider is contacted by Cigna to inquire if they would like to join the Cigna provider network.

3. How do I know which plan is right for me?

To assist members in selecting whether the DHMO or DPPO plan best meets you or your dependents dental needs, Cigna dental created a dental plan comparison worksheet.  To view the worksheet, please click [here].  Another useful tool, is the dental plan comparison chart in the Employee Benefits Guide provided by the County’s Employee Benefits and Services Division.

4. What happens if I do not select a dental provider?

If you do not select a dental provider at the time you enroll in the Cigna Dental Care (DHMO) Plan, Cigna will automatically assign you and your enrolled dependents to a dental provider. If this occurs, you can change your dental provider by contacting Cigna's Customer Service Line at (800) 238-5834.


 


Cigna Resources

Website: cigna.com

Toll Free Customer Service line:
(800) 238-5834

For more information click on the following links:

Employment Division
157 West Fifth Street, First Floor | San Bernardino CA 92415-0440
Phone: (909) 387-8304 • TTY Users: 711 • Fax: (909) 387-5792

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