County of San Bernardino - Behavioral Health - Promoting Wellness, Recovery and Resilience
  Patients Rights  


The Patientsí Rights Office protects the patient, consumer and human rights of all recipients of psychiatric services. Patientsí Rights Advocates investigate complaints concerning behavioral health services, monitor behavioral health facilities, provide training and education regarding behavioral health law, and ensure that recipients of behavioral health services are notified of their rights. Provider consultation and training are available upon request.

Patients Rights Office

850 East Foothill Blvd.
Rialto, CA 92376
(800) 440-2391

Confidentiality

All information gathered in the course of evaluation and treatment by this Department is confidential. There are, however, certain exceptions to confidentiality that exist in law. For more information, contact the Patient's Rights office directly.

Grievances (Problem Resolution Process)

For grievances, appeals, and other consumer forms see consumer information page.














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