County of San Bernardino Department of Behavioral Health MHS - page 17

Innovation Stakeholder Meeting Description,
continued
The breakout groups had approximately thirty (30) minutes for discussion which was
broken into three (3) sections. First, the project staff representative provided an
overview of the project, detailing the purpose, population(s) served, and key activities.
The representative then told a story of a client, including his/her issue/need, solutions
attempted, challenges encountered, results (desired and/or undesired), and lessons
learned from the program design and implementations, including successes,
shortcomings, and take-aways. Throughout the meeting, participants were provided
data in a non-threatening, simple, straightforward manner such as PowerPoint
presentations, handouts, and question and answer periods. The participants had an
opportunity to ask clarifying questions directly to the project representative during the
small group breakout. Once those questions were answered, the groups moved on to
the third section of the breakout group. In this section, the moderator facilitated the
group to fill out one (1) Group Breakout Response Form
(please see Attachments)
with responses to the following questions:
What aspects of the story stood out for you? What feelings and thoughts went
through your heart and head as you heard it?
What aspects of the project do you see as most innovative and impactful?
When the Innovation funding ends, what other organizations or funding agencies
would have an interest in continued services to the people this project supports?
Based on your own experience, what are potential priorities or ideas for
Innovation program funding in the future?
Once the breakout groups were completed, the participants returned to the large group
to discuss common themes that came up from the small-group discussion. From the
information obtained, it was also discussed how we can apply these lessons to other
groups or people with similar sorts of needs, such as other vulnerable populations,
people who need services but can’t get them, people who existing programs and
services just don’t respond to, and places people fall through the cracks in existing
services. The large groups then brainstormed ideas or priorities for future Innovation
projects to address needs, often generating new concepts from the synthesis of the
individual and small-group contributions. Throughout the process, the participants were
asked to share their perspective on the evaluation of the projects and their
effectiveness. They were encouraged to address the learned aspects from the projects
and comment on the community needs from their own perspective as a community
member. This data is compiled, along with other stakeholder input received throughout
the years, and shared with DBH staff to contribute to program decision making within
the Department. Additional information regarding the six (6) existing Innovation projects
will appear in the Department’s Three Year Program and Expenditure Plan.
County of San Bernardino Department of Behavioral Health
Mental Health Services Act Innovation (INN) Plan
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