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August 5, 2016

Frontier Help

Frontier Communications acquired Verizon's fixed-line phone and broadband customers in Florida, Texas, and California effective April 1, 2016. Frontier acquired 3.7 million voice customers, 2.2 million broadband customers, and 1.2 million FiOS subscribers. The transition has not been particularly smooth and many customers have had problems with their service. On July 12, a marketing representative from Frontier was in attendance at the Board of Supervisors meeting in San Bernardino to address the problems, and to hear complaints from County residents. Numerous residents spoke regarding the quality of service, especially the difficulty in dealing with Frontier’s customer service process to fix existing problems. Frontier Communications

Many customers complained about the inability to resolve issues over the phone, so Supervisor Hagman has partnered with Frontier to bring customer service representatives to the Fourth District so that solutions can be found face-to-face. Frontier representatives will be available at Chino Hills City Hall on Thursday, August 18 from 10:00 a.m. until 2:00 p.m. Each appointment will be for twenty minutes.

Scheduling for appointments will be conducted through the Supervisor’s website at

Women’s Equality Day

Womens Equality Day Women’s Equality Day is a day proclaimed each year by the President to commemorate the granting of the right to vote to women throughout the country. The date of August 26 was selected to commemorate the 1920 passage of the 19th Amendment to the Constitution, removing the denial of women’s right to vote. This was the culmination of a massive, peaceful civil rights movement by women that had its formal beginnings in 1848 at the world’s first women’s rights convention, in Seneca Falls, New York. The amendment was first introduced in 1878. That victory came after decades of activism by suffrage activists like Susan B. Anthony, Elizabeth Cady Stanton, and Lucretia Mott. The 19th amendment, which granted women the right to vote, was passed by Congress in 1919, and was ratified by the states in 1920. Since there were 48 states at the time, 2/3, or 36 states, were needed to ratify the amendment. By March of 1920, 35 states had approved the amendment. Many of the southern states were opposed to women’s suffrage, and the vote came down to Tennessee. Tennessee’s state legislature was divided 48-48 on whether women should be allowed the vote, but that tie was broken by 24-year old lawmaker Harry Burn. He had apparently received a letter from his mother urging him to “be a good boy” and vote for women’s rights.

Every president has published a proclamation for Women's Equality Day since 1972, the year after legislation was first introduced in Congress by Bella Abzug. A Joint Resolution of Congress was passed in 1971 designating August 26 of each year as Women's Equality Day. The observance of Women’s Equality Day not only commemorates the passage of the 19th Amendment, but also calls attention to women’s continuing efforts toward full equality. Workplaces, libraries, organizations, and public facilities now participate with Women’s Equality Day programs, displays, video showings, or other activities.


Chino Holds Active Shooter Response Training

It seemed like any other Thursday night in Chino before four loud gunshots rang out in the room next door. Over one hundred people, gathered in the training room, turned to face the approaching threat. Only the attacker’s footsteps could be heard over the deathly quiet of the room. As the masked gunman walked into the training room, holding his bright orange Nerf ™ gun, he was stopped just inches from the door by hundreds of white whiffle balls. The rain of plastic was so heavy, he could neither move any closer nor see any targets standing several feet in front of him, as the two men nearest the door moved in for the tackle. The attacker was on his back in seconds and Sergeant Ted Olden of the Chino Police Department turned up the lights and resumed his presentation. Officer Steven Flores dusted himself off before picking up his Nerf ™ rifle and walking off, riddled with imaginary bullets.

The Chino Police and Chino Valley Fire District partnered with Supervisor Hagman to put on an Active Shooter Awareness and Response Training class on Thursday, July 21. In response to a horrific series of nationwide shooting attacks, including the December 2 terrorist attack that claimed the lives of so many San Bernardino county employees and residents, Supervisor Hagman partnered with Chief Karen Comstock and Sergeant Ted Olden from the Chino Police Department to offer a class on how to detect, prevent, and survive an active shooter incident.

Participants learned how to detect the sound of gunfire in an enclosed building, how to run, hide, and fight (in that order) an attacker, and how to treat injuries after a shooting attack. They also took part in a number of hands on demonstrations including how to incapacitate an attacker if cornered using throw-able nearby objects and how to treat wounded victims using improvised tourniquets, which were provided by the Chino Valley Fire -District.

Active Shooter Response Training
At the end of the exciting presentation, Special Agent Fred Simon from the Los Angeles office of the Federal Bureau of Investigations, invited participants to serve their country through the FBI InfraGard Program, a civilian training and response unit of the FBI for those working in sensitive infrastructure industries.

Supervisor Hagman thanked everyone for participating in the excellent program presented by the Chino Police and Chino Valley Fire District. He praised the officers in his district via a pre-recorded video as “the best of the best, making me proud to represent the communities they serve”. Hagman’s Field Representative Chad Schnitger and Special Assistant Andrea Castaneda were instrumental in bringing the police and fire together with the FBI for this event.

Supervisor Hagman and the Chino Police Department are planning to sponsor another Active Shooter Awareness Training for those who were on the waiting list. Stay tuned to the website for the next time we will be offering this class!


Cool Tips for Hot Weather

The weather is heating up, and August is generally the hottest month of the year. Here are some tips from the Department of Public Health to avoid problems that may arise from the hot temperatures:

  • Get plenty to drink: Drink more water, juice and sports drinks, avoid drinks with caffeine (tea, coffee and cola) or alcohol. Warning: If your doctor limits the amount of fluid you drink, or if you take water pills, ask him or her how much you should drink when the weather is hot. If you are on a low-salt diet, talk with your doctor before drinking a sports beverage.
  • Stay cool indoors: Stay in an air-conditioned area, if possible. If you don’t have air-conditioning, go to a public building or shopping mall for a few hours. A link to a list of cooling centers in San Bernardino County is available at or dial 2-1-1. A cool shower or bath is also a good way to cool off.
  • Wear light clothing and sunscreen: Choose lightweight, light-colored and loose-fitting clothing. A wide-brimmed hat will keep your head cool. Use sunscreen with a sun protection factor (SPF) of 15 or higher and reapply every two hours while in the sun (all skin types).
  • Schedule outdoor activities carefully: Try to be less active during late afternoon, the hottest part of the day. Rest often in a shady area. Never leave kids or pets in a parked car.
  • Pace yourself: Take frequent breaks. If your heart pounds or you get out of breath, light-headed, weak, or feel faint, stop your activity and rest in a cool or shady area.
  • Use a buddy system: Check on your friends and family and have someone do the same for you. Check on the elderly and people with health conditions twice a day during a heat wave.
Pay particular attention to those that may not be able to properly care for themselves. Be mindful of the effects the heat may have upon the elderly or infirmed, children, or pets.

Warning signs of heat illness include heavy sweating, cramps, headache, nausea or vomiting, tiredness, weakness, dizziness and fainting. If you feel the onset of heat illness, take steps to cool the body: rest or lie down, drink cool, nonalcoholic beverages, take a cool shower, bath, or sponge bath, seek an air-conditioned place, and wear lightweight clothing.

Cooling Centers Open

California Policy: Road Charge Instead of Gas Tax

For Californians, an increasing concern is that our transportation system is facing a serious maintenance problem. Our annual investment in roadway maintenance and preservation hasn’t kept pace with the needs for decades. On top of that, the money collected to pay for roadway maintenance and repair has declined each year since 2007, as fuel efficiency increases and mass transportation becomes more of an option.

Worst of all, some of the revenue collected through the gasoline excise tax has been siphoned off for programs other than road construction and repair!

California Road Charge


Aging Roadways - The majorities of our roadways are more than 40 years old and have reached or exceeded their design life. The older our roadway system gets, the more repairs it needs.

Inflation - The base excise gas tax (currently a fixed 18 cents per gallon of gas sold) is the primary source of funding used to pay for road repairs. This tax has not been raised in more than 20 years while inflation has decreased its buying power by approximately 50 percent. In other words, 18 cents in 1994 is worth about 9 cents today.

Increased Costs - Despite major efforts to reduce costs and increase efficiencies, the cost of maintaining and replacing our roadways continues to rise significantly.

More Fuel-Efficient Vehicles - High fuel-efficiency cars, like hybrids and electric vehicles, are currently paying little or no base excise gas tax. They are contributing only a fraction to the overall cost of road repairs. Today, nine out of the top 15 hybrid markets in the U.S. are located in California. As a result, less gas is sold, which means less money is available to pay for road repairs and maintenance.


According to the 2015 Ten-Year State Highway Operation and Protection Program Plan, Caltrans will need approximately $80 billion over the next ten years to address current and future needs of the state highway system—a projected funding shortfall of nearly $57 billion in available revenue.

In order to attempt to alleviate some of these funding issues, California passed a law to explore an alternative. The State is implementing a Road Charge pilot program to change how highway maintenance is funded. The road charge program is designed to test the feasibility of having Californians pay for road maintenance based upon miles they drive rather than the amount of gasoline they purchase. The pilot program began in July 2016, and is being conducted on a volunteer basis. There are five different methods that can be used to figure the tax owed to the state. Any information gathered is strictly confidential.

How do you feel about these changes? Send the Supervisor an email with your questions or concerns.

If you are interested in volunteering to participate in the pilot program or you have questions about it, please visit the California Department of Transportation’s website:


Happening(s) in the Fourth District

Coffee with Curt Coffee with Curt
Come start your Saturday morning at “Coffee with Curt” featuring Supervisor Curt Hagman and Ontario Councilman Alan Wapner. Take advantage of this opportunity to talk about San Bernardino County, the City of Ontario, or anything else of interest to you in the community.

The event will take place at the Page One Cafe, located in the Ontario Library at 215 East C St. Ontario, CA 91764, on Saturday, August 27, from 8am to 10am. For more information about this community event, please contact the District Office at (909) 465-5265. To RSVP for the coffee, follow this link to Eventbrite:

Supervisor Curt Hagman Adopt Your New Furrever Friend
On August 27, Supervisor Hagman will host a Pet Adoption Extravaganza in conjunction with Priceless Pets of Chino Hills. The event will be held at the Priceless Pets Chino Hills Orphanage located at 2587 Chino Hills Parkway Unit C in Chino Hills from 11 a.m. until 2 p.m. The Supervisor will be on hand to help with the festivities and get the adoptions started as families find their new best friends. Check the Supervisor’s or Priceless Pets’ websites for more detailed information as the event gets closer.

Chino Hills Celebrates Independence Day Chino Hills Celebrates Independence Day
Supervisor Hagman addressed the crowd, after being introduced by Councilmember Ray Marquez, at the Chino Hills Independence Celebration. Also in attendance were Mayor Art Bennett, Councilmembers Cynthia Moran and Peter Rogers, representatives for Congressman Ed Royce and Assemblywoman Ling Ling Chang, as well as several other local school and fire board members. Councilmember Ray Marquez recognized Supervisor Hagman for his contributions to the City of Chino Hills last fiscal year. The event was held June 29 at Veterans Park in Chino Hills.

Happy Birthday Sparky Happy Birthday Sparky
The Chino Valley Fire District Board of Directors Meeting was held on Wednesday, July 13, at the headquarters located at 14011 City Center Drive in Chino Hills. Supervisor Hagman was unable to attend, but his Community Services Liaison, Michael Miller, was on hand to celebrate Sparky the Fire Dog’s 65th Birthday. Sparky is the mascot for the National Fire Protection Association (NFPA). He has been on a nationwide tour to celebrate his historic birthday. In the past 65 years, Sparky has been teaching people of all ages how important fire safety is, and the importance of being prepared for possible accidents.

2016 National Night Out National Night Out
The 33rd Annual National Night Out was held on Tuesday, August 2. National Night Out is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, better places to live. Events are organized by citizens, law enforcement agencies, community groups, businesses, youth organizations and local, state and federal officials from over 15,728 communities from all 50 states, U.S. territories and military bases worldwide. All cities throughout the Fourth District held neighborhood and community events. Here are some photos of events that took place throughout the area.

National Night Out Community Event Community-building