Ontario Airport Updates

Customer totals and cargo tonnage rose 8.5% and 20.8% respectively

Ontario International Airport (ONT) posted robust gains in both passenger and cargo volumes in November, continuing its run of steady month-over-month increases since its transition to local control a year ago.

The total number of inbound and outbound customers who traveled through ONT last month rose to more than 410,000, an increase of 8.5% over November 2016. For the first 11 months of the year, ONT welcomed 4.1 million customers, 6.8% more than the same period in 2016.

November was the first full calendar month of operations for Frontier Airlines, which initiated service at ONT in mid-October.

Air cargo including freight and mail shipments at ONT continued to show remarkable growth totaling more than 61,000 tons in November, 20.8% higher than the same month in 2016. From January through November this year, cargo volume exceeded 582,000 tons, an increase of 15.5% over the same period last year.
“The confidence index continues to rise month-over-month, driving our determination to create a world-class gateway at ONT,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority.

“Our customers are showing their preference for our airport and services by coming back in greater numbers, helping to transform ONT into a popular destination and hub for business in Southern California.”

About Ontario International Airport (ONT)

Ontario International (ONT) Airport is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 19 major airports in the U.S. and Mexico, and connecting service to many domestic and international destinations. There is an average of 66 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com.

Follow @flyONT on Facebook, Twitter, and Instagram


Nov. 2017 Nov. 2016 % Change YTD 2017 YTD 2016 % Change
Passenger Traffic
Domestic 400,178 368,225 8.7% 4,015,706 3,754,628 7.0%
International 9,874 9,712 1.7% 126,129 123,234 2.3%
Total 410,052 377,937 8.5% 4,141,835 3,877,862 6.8%
Air Cargo (Tons)
Freight 59,224 48,928 21.0% 555,171 480,987 15.4%
Mail 2,238 1,966 13.9% 27,040 23,064 17.2%
Total 61,463 50,894 20.8% 582,211 504,051 15.5%

More than 280,000 passengers expected to travel through ONT from Dec. 15-Jan. 4 – up 5.4% from prior year

Arrival and departure halls at Ontario International Airport (ONT) are decked for the holidays as airport officials and employees make final preparations for the end-of-year travel surge.

ONT anticipates 281,313 customers will travel through ONT during the three-week period from Dec. 15 to Jan. 4, an increase of 5.4 percent from a year ago. The busiest days, Friday, Dec. 22, and Tuesday, Dec. 26, each will see more than 19,000 air passengers.

“We are ready and eager to welcome even more customers this holiday season, continuing the impressive growth in activity since the airport’s transition to local control 13 months ago,” said Alan D. Wapner, Ontario International Airport Authority (OIAA) president. “We have more carriers and more flights, but we’ve also maintained our trademark hassle-free airport experience. Even during this incredibly busy time of year, ONT remains free of needless delays and inconveniences.”

Customers can take advantage of ample, reasonably priced parking in terminal lots and easy curbside access at terminals for private vehicles and ride-share services. The addition of valet parking in Terminal 4 has become a popular option for travelers driving themselves to ONT. Valet service will be expanded to Terminal 2 in early 2018.

Once inside ONT, travelers will enjoy clean, spacious and congestion-free terminal lobbies, as well as expanded and quicker security screening. The addition of a fifth security screening lane combined with the new trays customers use to send their carry-on items through x-ray screening increased screening capacity by 25 percent and passenger flow by 40 percent at the airport’s busiest terminal serving Southwest and American airlines. A new high-definition flight display system has made arrival and departure screens easier to read, while upgraded Wi-Fi delivers faster – free – internet service.
Travelers and visitors to the airport should also monitor ONT AiRadio for directions and information regarding parking options and airline terminal locations, as well as other valuable information. The commercial-free broadcasts, which began in November, are heard 24 hours a day at 620AM and via livestream at flyontario.com.

Airport police will be deployed throughout the ONT complex to keep vehicle traffic flowing, prevent congestion and keep travelers and visitors safe while they are at the airport.

About Ontario International Airport

Ontario International Airport (ONT) is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a medium-hub, full-service airport with nonstop commercial jet service to 19 major airports in the U.S. and Mexico, and connecting service to many domestic and international destinations. There is an average of 66 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram.

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario Mayor Pro-Tem Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).
Passenger and cargo volumes continue to gain altitude at ONT

Passenger volume at Ontario International Airport (ONT) rose nearly 5 percent in October compared with October a year ago, continuing a strong trend in passenger levels as the airport completed its first year under local control.

More than 410,500 passengers moved through ONT in October, up 4.7 percent from October 2016. The increase was driven in part by the arrival of Frontier Airlines, which began service at ONT in mid-October.

Passenger numbers for the first 10 months of the year also climbed compared with 2016, increasing by 6.6 percent to more than 3.7 million.

Air cargo, meanwhile, continued its double-digit growth in October. A total of 57,679 metric tons of freight and mail were handled at ONT, up 22.7 percent compared with October 2016. For the first 10 months of this year, total cargo tonnage rose nearly 15 percent.
“ONT is on track for a record year in air cargo activity while passenger volumes are on pace to be the highest since 2011,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority.

“The steady increases we are seeing month after month reflect a strong show of confidence among airlines and their customers for service at ONT.”

About Ontario International Airport (ONT)

ONT is located approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a medium-hub, full-service airport with direct commercial jet service to 15 major U.S.cities and connecting service to many domestic and international destinations. There are on average 62 daily departures offered by 8 air carriers. For more information about ONT, please visit www.flyOntario.com. Follow us on Twitter @flyONT and on Facebook @flyONTairport.


October 2017 October 2016 % Change YTD 2017 YTD 2016 % Change
Passenger Traffic
Domestic 400,582 381,971 4.9% 3,615,528 3,386,403 6.8%
International 10,011 10,025 -0.1% 116,255 113,522 2.4%
Total 410,593 391,996 4.7% 3,731,783 3,499,925 6.6%
Air Cargo (Tons)
Freight 54,193 45,264 19.7% 495,947 432,059 14.8%
Mail 3,577 1,799 98.8% 24,802 21,098 17.6%
Total 57,769 47,063 22.7% 520,748 453,157 14.9%

ONT experiences longest period of sustained growth since 2007

Passenger levels at Ontario International Airport (ONT) rose again in September, continuing a trend of steady increases as more business and leisure travelers see the airport as a viable alternative for air travel in Southern California. The September figures represent the 13th straight month of growth, the longest period of consecutive months of higher passenger volumes at ONT since 2007.

Ontario welcomed 369,156 passengers in September, an increase of 5.64 percent over September 2016. From January through September, 3,321,190 air travelers passed through ONT, 6.86 percent more than the same period a year ago.

“Since the transition to local ownership almost a year ago, we’ve worked tirelessly to show domestic and international airlines that they can be successful at ONT,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority.

“Airlines are becoming more bullish about Ontario and the steady passenger and cargo increases show we are on track in our efforts to transform ONT into a gateway airport with facilities and amenities that appeal to air travelers.”

Thorpe attributed the strong month-over-month growth to new domestic service added by existing airline tenants during the year, the introduction of larger aircraft in response to rising demand for service to ONT and a higher percentage of occupied seats across airline routes, as well as the improved national economy.
“Bigger planes and higher percentages of occupied seats reflect increased confidence among airlines and their passengers, and we couldn’t be more grateful,” Thorpe added. “And we still have plenty of room to grow.”

Thorpe noted that Frontier Airlines, which initiated service at ONT earlier this month, and China Airlines, which will begin flights between Taiwan and ONT in the spring, have made major air service commitments.

The number of international passengers at ONT declined 7.3 percent in September compared to September 2016, though international volume is higher by 2.7 percent January through September this year.

Meanwhile, freight moved through ONT rose in September, up 11.3 percent over September 2016. For the year, freight tons rose 14.21 percent to 441,754 tons.

About Ontario International Airport (ONT)

ONT is located approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a medium-hub, full-service airport with direct commercial jet service to 17 major cities and connecting service to many domestic and international destinations. There are an average of 66 daily departures offered by 8 air carriers. For more information about ONT, please visit www.flyOntario.com.


September 2017 September 2016 % Change YTD 2017 YTD 2016 % Change
Passenger Traffic
Domestic 360,384 339,973 6.0% 3,214,946 3,004,432 7.0%
International 8,772 9,461 -7.3% 106,244 103,497 2.7%
Total 369,156 349,434 5.6% 3,321,190 3,107,929 6.9%
Air Cargo (Tons)
Freight 52,270 46,963 11.3% 441,754 386,795 14.2%
Mail 2,420 1,933 25.2% 21,225 19,299 10.0%
Total 54,690 48,896 11.8% 462,979 406,094 14.0%

Airline passenger traffic at Ontario International Airport (ONT) increased 8.2 percent in August 2017 compared with the same month in 2016. In August 2017, the airport served a total of 387,351 passengers compared with 357,854 in August 2016.

Domestic passenger traffic in August 2017 totaled 375,109, an increase of 8.8 percent from 344,676 in the same month the previous year. International passenger traffic dipped 7.1 percent from 13,178 in August 2016 to 12,242 in August 2017.

In the first eight months 2017, domestic passenger traffic increased 7.1 percent from 2,664,459 in 2016 to 2,854,562 in 2017. International passenger traffic increased 3.7 percent in the eight-month period from 94,036 in 2016 to 97,472 in 2017. Overall, passenger traffic in the eight-month period increased 7 percent from 2,758,495 in 2016 to 2,952,034 in 2017.
Air cargo freight handled increased 16.9 percent from 47,684 tons in August 2016 to 55,727 tons in August 2017. In the first eight months of 2017, air cargo freight handled increased 14.6 percent from 339,832 tons in 2016 to 389,483 tons in 2017.

About Ontario International Airport (ONT)

ONT is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a medium-hub, full-service airport with direct commercial jet service to 16 major U.S. cities and Mexico, and connecting service to many domestic and international destinations. There are approximately 63 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com.


August 2017 August 2016 % Change YTD 2017 YTD 2016 % Change
Passenger Traffic
Domestic 375,109 344,676 8.8% 2,854,562 2,664,459 7.1%
International 12,242 13,178 -7.1% 97,472 94,036 3.7%
Total 387,351 357,854 8.2% 2,952,034 2,758,495 7.0%
Air Cargo (Tons)
Freight 55,727 47,684 16.9% 389,483 339,832 14.6%
Mail 2,411 2,004 20.3% 18,806 17,366 8.3%
Total 58,138 49,688 17.0% 408,289 357,198 14.3%

  • The Marketing Team was pleased to join OIAA and Travelers Aid staff at Ontario Airport last Tuesday to kick off our new 15-minute Route 61 service to the airport. Both returning travelers and airport staff were pleased to hear about the enhanced service, and several took immediate advantage of the convenient route. As you know, advertising is in place and will continue through the month; staff also will be participating in upcoming airport employee meetings. Special thanks to Supervisor Curt Hagman for attending and visiting with Buster!

  • Token Transit Update - As of 9/5 we went over 1,000 mobile fare purchases, generating over $10,000 in fare revenue. Sales are still trending upward.

  • The Rail Department is currently recruiting for a Rail Operations Analyst Intern. This position will be temporary and part-time working under the Director of Rail Operations performing a variety of highly responsible and complex administrative functions. The selected intern will assist in managing official Agency records, provide administrative support for various on-going tasks and programs including special projects specific to the Rail Operations Department. Further information regarding this exciting internship Rail Operations Analyst Intern.
  • Special Transit Services Staff attended the City of Rialto Senior Health and Wellness Expo on Wednesday, September 6, 2017. Staff discussed Omnitrans Programs (Bus, Paratransit, Travel Training, Volunteer Driver Reimbursement, Taxi and Lyft) with approximately 50 expo attendees.

  • EV SCE Power Shutdown/New CNG Plant - SCE will be doing a power shutdown at East Valley next Friday 9/15/17 from 10am – 2pm to tie in the electric service for the new CNG plant and facility. Maintenance will meet next week to discuss the shutdown and what contingencies will be needed to support operations during the outage.

  • The Senior Leadership Team (SLT) attended a second 4 hour workshop facilitated by Insight Strategies President and Managing Partner, Terri Fisher, on leadership competencies and the candidate selection process. This is part of curriculum development for the “Leadership Program” that will be tailored to Omnitrans by the SLT and focus on leadership and succession opportunities.