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Ontario Airport Updates - January 2019

Escape Lounge Open at Ontario International Airport

(Ontario, California – January 30, 2019)– In a festive celebration, local officials and guests welcomed the grand opening of the Escape Lounge at Ontario International Airport (ONT), offering a new level of comfort and convenience for airline passengers at the nation’s fastest growing airport. The new premium lounges will be accessible to all travelers.

Under a 10-year agreement approved by the Ontario International Airport Authority (OIAA), MAG USA is designing, building and operating common-use Escape Lounges in Terminals 2 and 4, each measuring about 2,800 square feet. MAG USA is investing $4 million in the latest chapter of ONT’s redevelopment into a world class aviation gateway. The Terminal 4 lounge will open later this year.

“We’re pleased to welcome Escape Lounges and MAG USA to Ontario. Their arrival adds to the excitement and momentum that has been building at ONT in recent months and reflects our commitment to provide our customers with the best amenities possible,” said OIAA CEO Mark Thorpe.

Escape Lounges are all-inclusive premium airport lounges open to all travelers. Guests receive a wide variety of amenities that include hot and cold food and beverages, plush and relaxing seating with ample power outlets, high-speed Wi-Fi, up-to-the-second flight information and access to national and local newspapers.

O Lounge

Escape Lounge food offerings are developed by an award-winning local chef using locally sourced ingredients. The ONT Chef is Henry Gonzalez, Executive Chef and Owner of Spaggi’s.

Escape Lounges are part of the American Express Global Lounge CollectionSM giving American Express® Platinum Card® Members complimentary access, along with 2 guests, to all U.S. locations. For others wishing to enjoy the lounge, the fee for entry at the door will be $45 plus tax. A $5 discount will be applied to reservations made online at EscapeLounges.com prior to arrival.

“We applaud ONT for delivering first-rate experiences to their customers. With Escape Lounges, they’re inviting guests to enjoy a whole new slice of luxury,” said Martin Jones, President and CEO of MAG USA (US subsidiary of the parent company of Escape Lounges).

The addition of Escape Lounges follows multimillion-dollar upgrades of ONT’s dining and retail concessions, which were completed in 2018.

Escape Lounges are also located in Minneapolis-St. Paul International Airport, Oakland International Airport, Reno-Tahoe International Airport, Bradley International Airport near Hartford, CT, and Greenville-Spartanburg International Airport in South Carolina with at least 6 more locations scheduled to open in 2019. Locations to be announced soon. Additional information is posted at www.EscapeLounges.com.

About Ontario International Airport (ONT)

Ontario International (ONT) Airport is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 18 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 64 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).

About MAG USA

Launched in 2015, MAG USA is the United States’ ‘go-to’ organization for delivering market-leading commercial solutions that transform customer experiences in airports with a focus on Airport Lounges, Car Parking Distribution and Services, as well as P3, Retail and Terminal Developments. MAG USA is a wholly-owned subsidiary of the Manchester Airport Group, UK (MAG) which owns and operates Manchester and London Stansted, East Midlands. | MAGworld.com


Parking Goes Digital at Ontario International Airport

(Ontario, California – January 22, 2019)– Travelers flying out of Ontario International Airport (ONT) can now reserve on-site parking online, adding another measure of convenience at the nation’s fastest-growing airport.

The innovative parking system, which is accessible through ONT’s website, flyOntario.com, is designed to make the airport journey easier and more affordable for customers who drive themselves.

Passengers are guided through four easy steps to book parking in advance, enter and exit parking facilities:

  1. Visit flyOntario.com and enter a check-in and return date;
  2. Choose a parking package based on the desired lot location and cost;
  3. Submit payment online; and
  4. Scan an emailed barcode upon entry and exit to the parking lot.

“The new parking feature is all about improving the airport experience,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority. “We recognize that our customers have choices, so it is critically important that we continue to add new services and amenities which make ONT even more convenient than other airports in Southern California.”

Daily and valet parking are available through the online pre-payment system which tracks available spaces and identifies options where the greatest savings are available.

“Flights are booked in advance. Hotels are booked in advance. There is no reason for parking to be such a guessing game. This service removes the stress of wondering if there will be an affordable parking spot waiting for you,” said Martin Jones, president and CEO of MAG USA, developer of the online reservation system.

USA is utilizing advanced bookings to enable dynamic pricing and yield management through the introduction of occupancy-based pricing techniques that share similar fundamentals with the airline and hotel industry. Their overall parking ecosystem is supported by a propriety business intelligence suite that enables in-depth data analytics through customized dashboards, reporting, visualization and forecasting tools all managed by the MAG team.

Travelers will still have the option of paying for parking at the time they exit ONT using the existing system, but to qualify for special pricing they must book in advance online.

About Ontario International Airport (ONT)

Ontario International (ONT) Airport is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 18 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 64 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).

About MAG USA

Launched in 2015, MAG USA is the United States’ ‘go-to’ organization for delivering market-leading commercial solutions that transform customer experiences in airports with a focus on Airport Lounges, Car Parking Distribution and Services, as well as P3, Retail and Terminal Developments. MAG USA is a wholly-owned subsidiary of the Manchester Airport Group, UK (MAG) which owns and operates Manchester and London Stansted, East Midlands. | MAGworld.com


Ontario International Airport officials mourn death of Southwest Airlines co-founder Herb Kelleher

(Ontario, California – January 3, 2019)– The Ontario International Airport Authority released the following statement on the death of Southwest Airlines co-founder Herb Kelleher. It should be attributed to Mark A. Thorpe, chief executive officer:

“We mourn the death of Herb Kelleher, a loyal friend and early supporter of Ontario International Airport. A visionary who recognized the importance of the Inland Empire in Southern California aviation, Herb made the decision himself to bring Southwest to Ontario in 1985, establishing our airport as a viable enterprise in what was then a new frontier in our industry. He brought his low-cost approach to flying to Ontario at a time when commercial air service was out of reach of many Americans.

“Southwest has been our most significant airline partner since Herb made that fateful decision, and we will always remember with profound gratitude his ability to see clearly opportunities that others could not.

“Herb Kellher was a trusted friend of Ontario for more than three decades and we will forever hold his memory dear. We share the grief of the many employees of Southwest Airlines, present and past, and mourn the passing of ‘The Love Field Legend.’”

About Ontario International Airport (ONT)

Ontario International (ONT) Airport is located in the Inland Empire, approximately 35 miles east of downtown Los Angeles in the center of Southern California. It is a full-service airport with nonstop commercial jet service to 18 major airports in the U.S., Mexico and Taiwan, and connecting service to many domestic and international destinations. There is an average of 64 daily departures offered by 8 air carriers. More information is available at www.flyOntario.com. Follow @flyONT on Facebook, Twitter, and Instagram

About the Ontario International Airport Authority (OIAA)

The OIAA was formed in August 2012 by a Joint Powers Agreement between the City of Ontario and the County of San Bernardino to provide overall direction for the management, operations, development and marketing of ONT for the benefit of the Southern California economy and the residents of the airport's four-county catchment area. OIAA Commissioners are Ontario Council Member Alan D. Wapner (President), Retired Riverside Mayor Ronald O. Loveridge (Vice President), Ontario Council Member Jim W. Bowman (Secretary), San Bernardino County Supervisor Curt Hagman (Commissioner) and retired business executive Julia Gouw (Commissioner).

About MAG USA

Launched in 2015, MAG USA is the United States’ ‘go-to’ organization for delivering market-leading commercial solutions that transform customer experiences in airports with a focus on Airport Lounges, Car Parking Distribution and Services, as well as P3, Retail and Terminal Developments. MAG USA is a wholly-owned subsidiary of the Manchester Airport Group, UK (MAG) which owns and operates Manchester and London Stansted, East Midlands. | MAGworld.com