Weights &
Measures/Consumer Protection
Weights and Measures inspections protect both buyers
and sellers by ensuring that commercial weighing and
measuring devices are accurate and prices for goods
are correctly charged. The seal placed on these devices
provides assurance that the device was accurate when
we tested it. Most devices are tested each year.
The Device Inspection Program
inspects a wide variety of scales ranging from pharmacy
balances to truck scales and meters such as gasoline
pumps, taxi meters and electric, vapor and water meters
when these meters are not provided by a public utility.
These private utility meters are often found in apartment
complexes and mobile home parks and are tested every
ten years due to their reliability. Devices that are
inaccurate are placed out of order until repaired.
Enforcement of labeling and quality requirements for
petroleum products in the Petroleum
Inspection Program focuses on gas pump labeling
and advertising signs at service stations. Price signs
must have the three highest volume grades being sold
and be visible from the street. Quality standards such
as octane ratings in gasoline, standards of diesel fuel
and contamination are also tested periodically and on
complaint.
In the Quantity Control Consumer
Protection Program, packaged items with a quantity
statement are checked to ensure that quantity statements
are correct. Most items purchased by people have some
type of quantity statement either by weight, volume
or count. Most of the inspections in this program are
made on items packaged locally. The price scanning equipment
in stores is inspected to verify that the store charges
their lowest posted or advertised price. Undercover
sales of recyclable items are conducted to verify the
accuracy of these transactions.
If a weighing or measuring transaction is taking place
without the customer being present as is often the case
for construction materials, a weighmaster certificate
must be issued. Audits of weighmaster records are conducted
by Weighmaster Program personnel
to ensure all of the required information is present.
Reweighing of vehicles and containers to verify the
accuracy of weight statements on issued certificates
is performed. Complaints alleging fraudulent use of
weighmaster certificates, are also investigated.
Quality standards, established by the State of California
for fruits, vegetables, nuts, eggs, and honey, are enforced
by the Standardization Program staff.
Inspections at local produce and egg packing firms provides
protection to consumers and wholesalers from substandard
quality, mislabeled and deceptive packaging. Growers
also benefit from this program by a uniform, orderly
marketing of comparable products.
Direct Marketing has become
a very popular way for growers to sell directly to the
consumer, exempt from container and labeling requirements
but not quality standards, at a certified farmers' market
or at or near their farms. Growers of specific agricultural
commodities can become "certified producers"
and sell at a Certified Farmer's Market throughout the
state. Inspections are made to verify growers produce
the crops they sell and that the markets do not allow
commercial dealers to sell purchased produce.
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