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Frequently Asked Questions

Question : I have an issue regarding Foster care, reunification with children, and / or complaints related to their cases or case worker. What do I do ?

Answer : You will need to contact Children and Family Services. You may reach them at
Phone: 909-388-0242.


Question : I have an issue related to Medi-cal, Cashaid, CalWorks, and / or CalFresh. What do I do?

Answer : We will need to route your request to the Transitional Assistance Department. Please provide us with all of your respective case information, details, as well as a thorough timeline with dates of events. You may reach them at Phone: 909-388-0242.


Question : I need to report a code enforcement related issue. What do I do?

Answer : Depending on the complaint, there are subdivisions within Code Enforcement that handle different issues. The best course would be to report a Code Enforcement issue using the SBCode App. Please see this infographic for your reference. You may reach them at Phone: 909-884-4056.

Question : I have an issue related to Medi-cal, Cashaid, CalWorks, and / or CalFresh. What do I do?

Answer : We will need to route your request to the Transitional Assistance Department. Please provide us with all of your respective case information, details, as well as a thorough timeline with dates of events. You may reach them at Phone: 909-388-0242.


Question : I am a resident of Bloomington and I want to become more involved in my community. What Can I do?

Answer :
  1. You can attend a Bloomington Municipal Advisory Council Meeting. Meetings are held on the first Tuesday of every month at 6:30 p.m. at Ayala Park, 18313 Valley Boulevard in Bloomington. See this page to access meeting minutes and agendas. Contact Erika Willhite at Phone: 909-387-4099.