The receipt of a Notice of Assessment Roll Change from the Assessor does not guarantee that you will be entitled to a refund. However, if you are due a refund, you will not receive a Refund Claim Form until 45 days after the date printed on the Notice of Assessment Roll Change.
Decreases in assessed valuation as determined by the Assessor and changes in ownership can result in property tax refunds. The Refund Claim Form is mailed to the property owner or the person believed to be the property tax payee to notify the person that they are due a refund. Please return the signed Refund Claim Form to our office in order to have your refund processed.
Mailing address changes may only be made by the owner of record or their pre-designated agent and must be in writing. Change of Address cards are available in any Assessor's Office location or requests may be made via correspondence to the Assessor's Office. Please contact the Assessor’s Office for more information at (909) 387-8307.
If you are a surviving spouse, our office will reissue the check in your name upon receipt of the death certificate. If you are a personal representative, you must provide a copy of the court certificate showing your appointment to have the check reissued in your name.
State law requires the Auditor to validate who paid the tax bill for situations in which the refund amount exceeds $5,000 or when ownership has changed. In this situation, if your mortgage company or title company paid your tax bill, even if it was on your behalf, State law requires us to refund the person(s) who actually paid the tax bill.
Yes, the check can be reissued. Reissuance requires the completion of an affidavit or the original check be provided to our office. Please contact Property Tax at (909) 382-3090 to initiate the reissuance process.
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Our office does not accept mailed or faxed refund claim forms. Refund claim forms provided to our office will only be processed if they contain an original signature.
Please mail signed refund claim forms to:
Property Tax Division
268 West Hospitality Lane, Fourth Floor
San Bernardino, CA 92415-0018
Generally, you can expect to receive your refund within two weeks of our office’s receipt of your signed Refund Claim Form.
Refund claim forms will be provided to agents only upon receipt of a notarized Power of Attorney.
If proof of payment has been requested, your refund requires that the taxpayer be validated. Although we have the ability to independently validate the taxpayer in most circumstances, there are instances in which our system does not contain the required information. Therefore, proof of payment must be provided in order to claim the refund.
Our office adheres to California’s Revenue and Taxation Code in making determinations of who is entitled to a refund. In cases of negative supplemental assessments, the assesse is always entitled to the refund.